At Bloomaker, we take great care in packing and shipping our live floral products to ensure they arrive healthy, beautiful, and ready to grow. Please read through our shipping policy so you know what to expect.
Order Processing Time
- Orders are processed within 1 to 4 business days after your purchase is completed.
- Please note: Your selected shipping method (e.g., Express, Standard) begins only after this processing window is complete.
Shipping Schedule
- We ship orders Monday through Thursday only.
- Orders placed after 12 PM EST on Thursday will ship the following Monday, to avoid packages being held over the weekend.
- We do not ship on weekends or U.S. federal holidays.
Delivery Timeframes
- Delivery estimates provided at checkout are only estimates.
- Once your order ships, you will receive an email with tracking information.
- Bloomaker is not responsible for carrier delays caused by weather, holidays, or other external factors.
Important Info About Live Products
- Our waxed and potted amaryllis bulbs are live, perishable items and cannot be reused or returned to stock once shipped.
- Open your package immediately upon delivery and inspect the contents.
- Natural differences in bloom timing, color intensity, or size are to be expected and are not considered defects.
Returns & Refunds
- We do not accept returns due to the nature of live goods.
- If your package arrives damaged in transit, contact us within 2 business days of delivery:
- Reply to your order confirmation email
- Include your order number
- Attach clear photos of the box and affected items
- Provide a brief description of the issue
For product failure (e.g., a bulb doesn’t grow or bloom), contact us within 8 weeks of your purchase date:
- Include your order number
- Send a photo of the bulb
- Briefly describe the issue
We will determine whether a refund, replacement, or store credit is appropriate.
Please Note:
- Final Sale items (such as Mystery Boxes or Clearance Items) are not eligible for return, replacement, or refund.
- We cannot offer refunds or replacements for items that have been reshipped to another address after delivery.
Product Substitutions
Occasionally, if a specific bulb variety or size is out of stock, we may make a comparable substitution of equal or greater value to ensure timely delivery.
Promo Codes & Offers
- Only one promo code may be used per order.
- Discounts must be applied at checkout and cannot be added afterward.
- Promotions may change or expire without notice.
Questions?
Respond directly to your order confirmation email, or click on the messaging button in the bottom right corner of our website.
Please include your order number when reaching out so we can assist you as quickly as possible.
Thank you for shopping with Bloomaker. We’re honored to bring a little more beauty into your space.